Frequently Asked Questions

We Can't Wait To See You In St. Louis!

These FAQs will help you have the best experience at THE Conference, which is our ultimate goal!


Q: Where should I book my hotel room?

A: We have secured a discounted room block at St. Louis Union Station. There are a limited number of rooms available at the discounted prices though, so please reserve your room(s) quickly to take advantage of these low rates. Learn more!


Q: What airport should I fly into? How do I get from the airport to the host hotel?

A: St. Louis Lambert International is the main airport in St. Louis, MO.  You have many options for transportation from the airport to St. Louis Union Station, our host hotel:

  • There are plenty of taxis, Ubers, and other ride-sharing programs available that will pick you up at the airport.
  • You may easily reserve a rental car. Many major rental car companies have a presence at St. Louis Lambert International. More details!
  • Take the MetroLink (Red Line) to Union Station for $2.50/person. This public transportation is by far the most affordable option and is very convenient as it drops off right at our host hotel.


Q: When should I arrive?

A: Registration and check-in will start at noon on Thursday, April 23 at Union Station. Be sure to arrive in time to join us for our Welcome Reception at 6:00 p.m. CDT in the Union Station Grand Hall! This networking event will feature an open bar, beautiful music and light shows, heavy hors d’oeuvres, and a chance to mingle with your fellow pharmacy professionals in an unforgettable celebration to get the Technology Health Experience started on the right foot!


Q: How long should I stay?

A: Classes for THE Conference will start on Friday morning and go through 5:00 p.m. on Saturday, April 25, 2020. We recommend you plan on staying the night on Saturday night, so that you can continue networking and mingling with your fellow pharmacy professionals - as well as our exhibitors and sponsors, who have special evening activities planned for attendees on Saturday night – and that you head home on Sunday, April 26, 2020, at your leisure.


Q: What type of classes will be at THE Conference?

A: This year, we will be featuring a plethora of educational content that will appeal to everyone from the pharmacy owner to pharmacist to pharmacy technician or clerk! Of course, we will have lecture and hands-on lab classes that allow you to dive deeper than ever before in our Computer-Rx or Rx30 software.

In addition to these classes that are designed to make you a software expert in just 2.5 days, you can also attend classes that will help you transform your pharmacy in a smoothly-operating, business-producing machine. These business classes will focus on everything from tax and banking tips to help you be more profitable to leadership best practices to HR guidelines and more.

Finally, you will also find a vast selection of industry-specific classes at THE Conference that will keep you up-to-date on the current trends in the independent pharmacy industry that you need to know. Topics will include the opioid crisis, 340B, trends in immunization, and more!


Q: When will I be able to create my class schedule?

A: We will begin allowing attendees to create their class schedules soon. Stay tuned for more information and the full class schedule release!

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